With a comprehensive suite of tools and applications ready to go, out of the box, iD Franchise will satisfy the needs of head office, support managers, regional managers, franchisees and employees. Take control of your brand, and empower your franchise network to share knowledge and access the information they need, when they need it.


Improve Franchisee Support

  • Set up a knowledge hub to provide 24/7 support and mentoring for your franchisees
  • Establish an inexpensive and efficient support channel facilitating quick and easy content updates
  • Cut down the number of support calls from franchisees by providing them with the resources and information to help and support themselves
  • Move your forms online and automate your processes
  • Set up induction and training courses online, ensuring you mentor and guide franchisees to reach critical KPIs
  • Build a reputation of approachability, openness and transparency
  • Provide ongoing support and care to ensure there is constant improvement and development
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Unify Brand Management

  • Stay in control of companywide and local area marketing campaigns
  • Ensure a consistent message is delivered by all franchisees across the board
  • Provide an avenue for franchisees to give feedback on the success of different marketing campaigns
  • Facilitate quick and easy access to the most up to date operating manuals and brand/marketing guidelines
  • Take the pain out of distributing and managing advertising collateral
  • Ensure the standards that have built the brands equity are maintained and adhered to
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Streamline Communications

  • Facilitate quick and easy two-way communication (bottom up and top down)
  • Push out news, announcements & information effortlessly, and in "real time"
  • Keep everyone up to date and on the same page, without getting lost in overflowing email inboxes
  • Communicate to franchisees through the one central system and establish the intranet as the “source of truth”
  • Break down the barriers and make franchisors more accessible to franchisees; increase transparency and make sure franchisees feel as though they are being kept in the loop
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Access Information on Demand

  • Empower your franchisees with quick and easy access to the information they need, when they need it
  • Manage the access and security rights of each franchisee, ensuring you stay in control of the environment
  • Consolidate information, documentation and operating manuals in the one central location
  • Ensure content being accessed is up to date and doesn’t exist in numerous locations or in different formats
  • Set up a searchable, consistent document structure
  • Save time by avoiding the need to trawl through shared drives, emails etc
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Inspire Confidence in Franchisees

  • Generate positive word of mouth and attract a constant flow of prospective franchisees
  • Inspire and encourage multi unit ownership
  • Improve franchisee retention rates
  • Create a community feel amongst your franchise network
  • Develop a culture of collaboration and knowledge sharing
  • Empower franchisees to draw on each other’s experiences, opinions, ideas and feedback
  • Provide an interactive, online problem solving environment
  • Increase transparency and ensure your franchisees feel they are contributing to decision making processes
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